Terms of Use
Last updated: 25 May 2026
1. About these terms
These Terms of Use govern your use of Planlift ("the Service"), operated by Planlift ("we", "us", "our"). By using the Service you agree to these terms. If you do not agree, do not use the Service.
2. What the Service does
The Service lets you upload 2D architectural drawings and generates indicative 3D visuals and illustrations from them using a third-party artificial intelligence image generation model. The outputs are conceptual and illustrative only.
3. Your drawings and uploads
You retain ownership of the drawings you upload. By uploading a drawing you grant us a limited licence to process it solely to provide the Service to you. You warrant that you own the copyright in each drawing you upload, or have the rights holder's permission to upload and process it, and that doing so does not infringe any third party's rights. You are solely responsible for the drawings you upload. We do not review uploads for rights clearance and rely on your confirmation.
4. AI-generated outputs
Outputs are generated by an automated AI model. They are indicative concept visuals and are not accurate, verified, or to-scale representations of any actual, proposed, or consented development. We make no warranty that an output corresponds to the uploaded drawing, to any real building, or to what could lawfully be built. AI-generated images may not always match your expectations; achieving a satisfactory result can require several iterations and refinements. Requests that are highly technical, unusually complex, or very specific may exceed the model's capabilities and can produce hallucinations or inaccuracies. You may use outputs for your own lawful purposes, subject to these terms and the third-party model provider's usage policies. We make no guarantee that you will hold enforceable copyright or other intellectual property rights in any output, as the legal status of AI-generated works is unsettled. Outputs may carry embedded provenance metadata identifying them as AI-generated.
5. Acceptable use
You agree not to: upload drawings you are not authorised to use; use the Service to infringe any intellectual property or other rights; present outputs as accurate or verified depictions of a development; use outputs to mislead the public, a planning authority, or any other party; or use the Service in breach of the underlying AI provider's usage policies or any applicable law.
6. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, express or implied. Nothing in the Service constitutes architectural, planning, legal, or other professional advice, and outputs are not a substitute for professional judgement, verified CGI, or formal design work. You are responsible for verifying any output before relying on or distributing it.
7. Third-party services and data
The Service uses third-party AI infrastructure (currently OpenAI GPT and Google Gemini) to generate outputs. Drawings you upload are transmitted to that provider for processing. By using the Service you consent to this processing. The provider's own terms and policies also apply to that processing. See our Privacy Policy for how we handle your data.
8. Limitation of liability
To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of the Service or reliance on any output, including any planning, design, commercial, or reputational consequences. Nothing in these terms excludes liability that cannot lawfully be excluded (such as for death or personal injury caused by negligence, or fraud). Subject to that, our total liability to you is limited to [the amount you have paid us for the Service in the 12 months before the claim / £[AMOUNT]].
9. Indemnity
You agree to indemnify us against any claims, losses, and costs arising from your breach of these terms, your uploads, or your use of any output, including any claim that a drawing you uploaded or an output you used infringed a third party's rights.
10. Our intellectual property
We own the Service, its design, and its software. These terms do not transfer any rights in the Service itself to you.
11. Changes
We may update these terms. Material changes will require you to accept the updated terms before continuing to use the Service.
12. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.