About Credit Subscriptions

Credits are the unit of use on Planlift. One credit is consumed each time you generate a visual from an uploaded drawing. The cost per generation is displayed on the create page before you confirm.

Every new account receives 5 free credits once the email address is verified. These trial credits let you test the service before subscribing. They have no monetary value, are non-transferable and non-resalable.

We offer two subscription tiers, billed monthly:

• 30 Credits / month — £25 per month
• 60 Credits / month — £50 per month

For larger volumes or custom requirements, see Pro for Business and contact us directly.

Subscriptions are billed monthly in advance through Stripe. Your payment method is charged automatically on each renewal date. You will receive an invoice by email for every successful payment.

On each monthly renewal your credit balance is reset to your plan's monthly allotment. Unused credits do not roll over to the next billing period. If you are on the 30-credit plan and have 10 credits left at renewal, your balance will be reset to 30.

You can cancel your subscription at any time through the Manage subscription button on your account, which opens the Stripe Customer Portal. Cancellation takes effect at the end of your current paid period — you keep full access and any remaining credits until that date. Once the period ends, your subscription stops renewing and your credit balance is reset to 0.

All payments are processed securely by Stripe. Planlift does not store your full card details. Stripe handles payment collection, invoicing, tax calculation and compliance according to your location.

Credits are consumed at the point of generation and are not refundable once used. If you experience a proven system malfunction that deducts credits without delivering an output, contact us at luke@planliftai.com within 30 days and we will investigate. If we confirm an error, the credits will be reinstated.

You can upgrade or downgrade your plan at any time through the Stripe Customer Portal. Plan changes typically take effect on your next billing date. If you upgrade mid-cycle, Stripe may issue a prorated charge or credit depending on the price difference.

For questions about billing, credits or subscriptions, email us at luke@planliftai.com.